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Medijourn 24/7

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About Us

We Transform Health Challenges Into Solutions.

Medijourn is Asia’s largest Medical Travel Company that strategically partners with renowned hospitals and wellness centres around the world for streamlined cross-border medical tourism. With a global network spanning 140+ countries, Medijourn facilitates patients seeking medical treatment through 27 exclusive partner offices. Medijourn has been accredited and empaneled under National Accreditation Board for Hospitals & Healthcare Providers (NABH), and are also a member of the Medical Tourism Association.

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Quality And Safety Initiatives

Prioritizing your well-being with top-notch quality assurance protocols and advanced safety measures to ensure optimal patient care and satisfaction.

Accreditation and Certification

Medijourn proudly partners with JCI accredited hospitals worldwide, ensuring that our patients receive care from facilities that meet the highest international standards of quality and safety. These hospitals undergo rigorous assessments to attain and maintain JCI accreditation, guaranteeing excellence in healthcare delivery.

Thorough Screening of Healthcare

Before partnering with any healthcare provider, Medijourn conducts comprehensive screenings to assess their expertise, credentials, and track record. We ensure that only the most reputable and qualified professionals are entrusted with your care.

Compliance with Regulations

Medijourn adheres strictly to all relevant regulations and standards in the countries where we operate. We ensure that our partner hospitals comply with local and international laws, safeguarding the rights and well-being of our patients.

Patient Care Coordination

From the moment you contact Medijourn, our dedicated care coordinators are by your side, guiding you through every step of your medical journey. From appointment scheduling to travel arrangements and post-operative care, we ensure a seamless experience tailored to your needs.

Quality of Medical Services

We prioritize the delivery of high-quality medical services, emphasizing advanced treatments, cutting-edge technologies, and evidence-based practices. Our partner hospitals are renowned for their commitment to excellence in healthcare delivery.

Patient Safety Protocols

Your safety is our top priority. Medijourn partner hospitals implement stringent safety protocols to minimize risks and ensure optimal patient outcomes. From infection control measures to medication safety procedures, we leave no stone unturned in safeguarding your well-being.

Crisis Management and Emergency Response

In the rare event of a medical emergency, Medijourn and our partner hospitals are equipped with robust crisis management protocols. Our dedicated teams are trained to respond swiftly and effectively to any unforeseen situations, prioritizing patient safety and well-being.

Data Security and Privacy

We understand the importance of safeguarding your personal and medical information. Medijourn employs industry-leading data security measures to protect your privacy and confidentiality at every stage of your journey.

Feedback and Continuous Improvement

Your feedback is invaluable to us. Medijourn continuously seeks input from our patients to enhance our services and processes. We are committed to implementing improvements based on your experiences, ensuring that we always strive for excellence.

Staff Training and Competency

Our healthcare professionals undergo rigorous training and continuous professional development to ensure they remain at the forefront of their respective fields. We invest in the ongoing education and competency of our staff to deliver exceptional care to our patients.

Medical tourism involves traveling to another country to receive medical treatment. This could be for various reasons including cost savings, access to specialized treatments, or shorter wait times.

Common treatments sought through medical tourism include cosmetic surgery, dental procedures, elective surgeries like joint replacements, fertility treatments, and various types of medical procedures such as cardiac surgery or cancer treatments.

Our medical tourism company offers a range of services including assistance with medical appointments, travel arrangements, accommodation bookings, translation services, and coordination of post-treatment care.

The process typically starts with an initial consultation to understand your medical needs and preferences. We then help you choose a suitable destination and healthcare provider, assist with travel and accommodation arrangements, coordinate medical appointments, and provide support throughout your treatment journey.

Our company facilitates access to a wide range of medical treatments including cosmetic surgery, dental procedures, orthopaedic surgeries, fertility treatments, cardiac procedures, cancer treatments, and more.

We understand the importance of post-treatment care, and our services include coordinating follow-up appointments, providing medical records and reports, facilitating communication with healthcare providers, and offering assistance with any additional medical needs after returning home.

In the rare event of complications, our team is here to provide support and assistance. We work closely with healthcare providers to address any issues promptly and ensure you receive the necessary care and support.

We work with a network of reputable JCI accredited healthcare providers including hospitals, clinics, and wellness centres.

We carefully vet healthcare providers to ensure they meet our stringent quality and safety standards. This includes evaluating their accreditations, certifications, track record, expertise, and patient satisfaction ratings.

Yes, we understand the importance of choice, and whenever possible, we strive to accommodate your preferences for healthcare providers. We provide you with information about available options and assist you in selecting the provider that best meets your needs and preferences.

Yes, all our partner healthcare providers adhere to international quality and safety standards. They are accredited by recognized organizations and undergo regular assessments to ensure compliance with best practices in healthcare.

Absolutely, we provide detailed information about the credentials, expertise, and experience of our partner healthcare providers to help you make an informed decision. You can review their profiles, accreditations, and patient testimonials to gain confidence in your choice.

Payment processes vary depending on the treatment and destination. We provide transparent pricing information and assist with payment arrangements, which may include direct payments to healthcare providers or use of secure payment platforms.

Yes, we offer customizable medical tourism packages tailored to your specific needs, preferences, and budget. Whether you're looking for a budget-friendly option or a luxury experience, we can create a package that suits you.

We provide comprehensive travel services including assistance with flight bookings, airport transfers, accommodation arrangements, local transportation, and travel insurance.

Absolutely, many of our clients choose to combine medical treatment with leisure or tourism activities. We can assist with extending your stay, arranging additional accommodations, and planning tours or excursions to explore the destination.

We assign a dedicated travel coordinator to assist you throughout your journey. Your coordinator serves as your primary point of contact, providing assistance with travel arrangements, addressing any concerns or questions, and ensuring smooth communication and coordination with all involved parties.

While we provide general information and guidance, we recommend that patients seek independent legal and ethical advice if they have specific concerns or questions about their rights, responsibilities, or the legal and ethical implications of medical travel.

We are NABH accredited and are a member of the MTA. We adhere to ethical guidelines outlined by these regulatory bodies, and international organizations . This includes promoting patient autonomy, informed decision-making, respect for cultural and religious beliefs, and ensuring equitable access to healthcare services.

We take patient confidentiality and privacy seriously and adhere to strict protocols to protect sensitive medical information. This includes implementing secure communication channels, obtaining patient consent for the disclosure of information, and complying with relevant data protection laws.

In the event of travel disruptions, our team is here to provide assistance and support. We can help rebook flights, arrange alternative transportation, and make necessary adjustments to your travel itinerary to minimize inconvenience and ensure you reach your destination safely and efficiently.

Yes, we can recommend accommodations near the healthcare facility based on your preferences and budget. Whether you prefer a hotel, serviced apartment, or other types of accommodations, we can help you find a suitable option that meets your needs.

We recommend booking your medical travel arrangements as early as possible to ensure availability and secure the best deals on flights, accommodations, and other services. However, we understand that medical travel may sometimes require last-minute arrangements, and our team is here to assist you whenever you need.

Getting started is easy! Simply contact us to schedule an initial consultation. Our team will guide you through the process, answer any questions you may have, and help you plan your medical tourism journey.